Privacy policy
Last updated May 2026
What we collect
We collect the minimum information needed to run the park portal: your name, email address, phone number (optional), waiver signature, booking history, household member names, park visit history, and membership status.
What we share
Payment information is handled by Stripe — we never see or store your card number. Email delivery is handled by our transactional email provider. Text-message delivery is handled by our SMS carrier (Telnyx). We do not sell your information to anyone, and we do not share your mobile number or SMS opt-in consent with any third party for marketing purposes.
Text-message program
Chino Valley Equestrian Park operates a text-message check-in program for members. By enrolling, you agree to receive transactional SMS from us related to your park visits.
- What we send: check-in and check-out confirmations, the current gate code, expected-departure reminders, and welfare check-ins if you have not checked out by your expected time.
- Message frequency:approximately 2–6 messages per park visit. Frequency varies based on how often you visit.
- How to opt in: sign in at cvequestrianpark.org, go to Account, enter your mobile number, and check the consent box. Or text
JOINto our park number if your number is already on file. - How to opt out: reply
STOPto any message at any time. You will receive one confirmation message and then no further texts. Standard carrier opt-out keywords (STOP, UNSUBSCRIBE, CANCEL, END, QUIT) all work. - How to get help: reply
HELPto any message, or visit cvequestrianpark.org/sms-help, or email info@cvequestrianpark.org. - Carrier disclaimer:message and data rates may apply. Message frequency varies. Carriers (including AT&T, Verizon, T-Mobile, and others) are not liable for delayed or undelivered messages.
- Not required: SMS check-in is one of several ways to use the park. Enrolling in SMS is not a condition of membership or any other service we offer.
Welfare checks
When you check in, we log the time and your expected departure. If you have not checked out by then, we may text you to confirm you are okay, and if you do not respond within an hour, a board member may be notified. This is for safety only — we do not track your location beyond your check-in to the park.
Your data
You can request deletion of your account and associated records, including your SMS opt-in record and message history, by contacting info@cvequestrianpark.org.
Contact
Chino Valley Equestrian Park
Email: info@cvequestrianpark.org
